We want to inform you on actions we are taking to mitigate the transmission of COVID-19 at Dr. Aller’s office. We are taking extra precautions to strictly maintain the high standards of cleanliness at our practice, and we are following recommendations from the Centers for Disease Control and Prevention (see infographic below).
Bay Area county health officials have required most businesses to close down until at least April 7th. This includes optometry offices, and routine eye examinations need to be rescheduled. More information can be found here: https://www.cdc.gov/coronavirus/2019-ncov/healthcare-facilities/index.html
The practice is making the following changes:
- We are available for urgent and emergency services. If you need your already ordered eyeglasses or contact lenses, you may pick them up at the front door. Glasses won’t be adjusted at this time and you are encouraged to return to the office when the restrictions are removed.
- If you have run out of contact lenses and your prescription has not expired, you may order your contacts by calling our office. Most new contact lens orders can be shipped directly to your home at no charge. You can also order contact lenses on our website, and annual supplies are shipped at no charge. We will, in most cases, be able to extend the expiration date of your prescription, so you may order needed contact lenses.
- For the health and safety of our staff and other patients, we kindly ask you to reschedule your appointment if you are sick, have recently traveled, or have been exposed to anyone who is sick. Please contact us if you need to reschedule your appointment and we will be happy to accommodate you.
During this time, it is important to remember to focus on things we can control. Taking measures to prevent the spread of COVID-19 is important for the welfare of our staff, patients and community. For information and updates on COVID-19, we recommend reviewing the information shared by the Centers for Disease Control and Prevention here: https://www.cdc.gov/coronavirus/2019-ncov/protect/index.html
We will continue to see patients and encourage you to contact the practice if you have questions or concerns.